Difficult Conversations

Douglas Stone, Bruce Patton, Sheila Heen · A step-by-step approach to handling tough talks with less stress and better outcomes.

4 people say it helped them, in their own words on Hacker News.

What people said

I used to believe that I was great at communication and bad at negotiation, but the opposite was true; DC has literally changed my life more than any other non-fiction book

I realized I have "Difficult Conversations" many times a day. I wish I had read it years ago, it's a relationship changer.

I read it in my early 20s and feel like I've been using the recommendations ever since (I'm 36 now).

helped me learn to embrace being genuinely curious and accept + explain different, sometimes conflicting, emotions.

Description from Open Library

From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.

What people got from it AI summary

Best if you handle tough talks daily and want practical, lasting communication habits.

• Changed relationships
• Built curiosity and empathy
• Lasting conversation skills

Style

Practical tools · 250 pages

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The one-line description under the title is written by AI. Quotes are copied word for word.